Every call answered. Every enquiry, in seconds.
The trade who replies first usually gets the job. We make sure that’s you, day or night, while you get on with the work.
Northeave’s call answering means every call to your business is answered 24/7 and every new enquiry from your website, Facebook or Instagram gets a reply within seconds. The job type, postcode and contact details are captured and booked jobs go straight into your calendar. It’s part of the Get Booked plan at £997 a month plus a £497 setup.
Speed wins jobs
Homeowners rarely contact just one trade. They message three or four and go with whoever gets back to them first and sounds organised. Replying in two hours instead of two minutes can be the whole difference between a booked job and a polite "we've gone with someone else".
This takes the race off your hands. Calls are answered, questions are asked in the right order, and by the time you look at your phone the enquiry is qualified and waiting.
What's covered
- Calls answered 24/7 in your business name, including out of hours
- Website, Facebook and Instagram enquiries answered within seconds
- Job type, postcode, budget and timing captured every time
- Jobs you want booked straight into your calendar
- Everything logged so nothing falls through the cracks
- Missed-call text-back as a back-up
Is it a person or AI?
Some of it uses AI tools, for example answering calls out of hours or replying to an enquiry in seconds at 10pm. You don't need to know how any of it works. What you'll see is fewer missed jobs and a diary that fills itself. We set it up to sound like your business, and you hear exactly what callers hear before it goes live.
What it costs
Get Booked
+ £497 one-off setup. Monthly rolling.
Full Growth
Setup included. Monthly rolling.
All plans are monthly rolling. Compare every plan.
Questions trades ask
Will customers know it isn’t me?
It answers in your business name and is upfront that you’re on a job. The aim is for callers to feel looked after and know exactly when you’ll be in touch, not to pretend to be you.
Can it book jobs into my diary?
Yes. You decide what can be booked straight in (for example quote visits) and what should come to you first.
Which plan includes call answering?
Get Booked at £997 a month plus a £497 setup, and Full Growth at £1,797 a month. Every plan includes missed-call text-back.
How quickly can it be running?
Usually within a few days of your website or setup being ready.
Works well with
Missed-call text-back
Every missed call gets an instant text back, so no enquiry goes cold while you’re on a job.
Read more Landing pagesLanding pages that qualify leads
Pages that ask for job type, postcode and budget before an enquiry reaches you.
Read more Meta adsFacebook & Instagram ads
Meta ads planned, run and reported on, aimed at homeowners in the areas you cover.
Read more15 minutes. No sales pitch.
We'll look at where your work comes from now and whether I can help. If I can't, I'll tell you.